Return Policy
Return Policy
At SylvaraStudio, we take pride in our handcrafted wood and ceramic pieces. We want you to be fully satisfied with your purchase. If for any reason you are not completely happy, our return process is designed to be simple and hassle-free.
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products should be in their original condition and packaging.
- Handcrafted or personalized items may have special return conditions; contact our team for details.
How to Initiate a Return
Email service@sylvarastudio.shop with your order number and reason for return. Our team will guide you step-by-step through the return process.
Refunds & Exchanges
Once your returned item is received and inspected, we will notify you of approval or rejection. Approved refunds are processed within 5-7 business days. Exchanges are available for defective or damaged items.
Your satisfaction is our priority. SylvaraStudio products are handcrafted with care, and we ensure every return is handled professionally and efficiently.